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After two weeks of sporadic glitches with the Washington Monument’s lone elevator, National Park Service leaders are dispelling rumors of  elevator “free falls” and reassuring employees that the machinery is safe to operate.

“I have been assured by experts we have called in to diagnose why the elevator has experienced stoppages that the elevator is safe to operate,” [National Mall and Memorial Parks Superintendent Robert Vogel] wrote in an internal document obtained by CQ Roll Call, which suggested the root of some elevator problems might be human error.

Come on, Washington Monument. They just took all your scaffolding down. You’re embarrassing yourself.

Read on about the spotty elevator service here at Roll Call.